Terms & Conditions

Effective Date: October 31, 2025

Welcome to Lola James. These Terms & Conditions (“Terms”) outline how we operate our website www.shoplolajames.com (the “Site”) and provide products and services (collectively, the “Services”). By accessing the Site or purchasing from us, you agree to the Terms below.

1. General
Lola James is owned and operated by KK Mod LLC dba Lola James (“we,” “us,” “our”).
By using this Site, you confirm that you are legally able to make purchases online or have permission from a parent or guardian to do so. You agree to use the Site only for lawful purposes and in accordance with these Terms.

2. Products & Availability
We make every effort to display our products accurately. Colors may vary slightly due to monitor settings. All items are subject to availability, and we reserve the right to discontinue or change products at any time without notice.

3. Pricing & Payment
All prices are listed in USD. We reserve the right to adjust prices at any time.
Payment is due at checkout and processed securely through Shopify’s payment gateway. We do not store your full payment information.

4. Shipping
We currently ship within the United States. Orders are typically processed within 2–5 business days, excluding weekends and holidays. You will receive a confirmation email once your order has shipped.

5. Returns & Exchanges
We want you to love your purchase. If not, returns are accepted within 14 days of delivery for eligible items.
Items must be unworn, unused, and in original condition with tags attached.
Return shipping costs are the responsibility of the customer unless an item arrived damaged or incorrect.
Refunds are issued to the original form of payment once your return is received and processed.

For questions about returns, contact hello@shoplolajames.com.

6. Intellectual Property
All content on this Site including text, images, graphics, logos, and designs is the property of Lola James or its content suppliers and is protected by copyright and trademark law. You may not reproduce, copy, or exploit any content without our written permission.

7. Limitation of Liability
We do our best to ensure accuracy and quality, but we make no warranties of any kind. To the fullest extent permitted by law, Lola James is not liable for any indirect, incidental, or consequential damages arising out of your use of the Site or purchase of our products.

8. Governing Law
These Terms are governed by the laws of the State of Michigan without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in Michigan courts.

9. Changes to Terms
We may update these Terms periodically. Changes will be posted here with an updated “Effective Date.” Your continued use of the Site constitutes acceptance of those changes.

10. Contact
Questions? Reach us anytime at hello@shoplolajames.com.